Epstein File EFTA00325259: Booking, Concierge and Contractor (DS9)
This document contains American Express concierge service terms and conditions describing how the company uses third-party concierge contractors to provide booking services for Card Members. The excerpt explains that most booking efforts are provided at no cost to the cardholder, though the cardholder remains responsible for certain charges. The document clarifies that service providers fulfilling concierge requests are independent contractors and not employees or agents of American Express or the Concierge Company.
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