Epstein File EFTA00325705: Booking, Concierge and Contractor (DS9)
This document contains American Express concierge service terms and conditions describing how the company uses third-party contractors to provide booking services for cardmembers. The excerpt explains that concierge booking efforts are typically provided at no cost to cardmembers, though cardmembers remain responsible for service fees. The document clarifies that service providers fulfilling concierge services are independent contractors, not employees or agents of American Express or the concierge company.
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