Epstein Index›Documents›EFTA00327159
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00327159: Booking, Concierge and Contractor (DS9)

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This document is an American Express concierge service terms and conditions document explaining how the company uses third-party concierge contractors to book services for Card Members. It outlines that most booking efforts are provided at no cost to the cardholder, though the cardholder remains responsible for service provider fees, and clarifies that service providers are not employees or agents of American Express.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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