Epstein Index›Documents›EFTA00327897
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00327897: Booking, Concierge and Contractor (DS9)

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This document is a concierge services information sheet from American Express Centurion, dated March 15, 2016, from relationship manager Natalia Molotkova. It describes how American Express uses third-party concierge service contractors to book services for card members, typically at no cost to the cardholder, and outlines the process for obtaining information about service providers.

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Excerpt 1
Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Natalia Molotkova Sent: 03/15/2016 03:34 PM **Booking**
Excerpt 2
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 3
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible

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