Epstein Index›Documents›EFTA00329304
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00329304: Concierge, Bedroom and Contractor (DS9)

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This document contains American Express Centurion concierge service terms and conditions describing how third-party concierge contractors fulfill booking requests for Card Members. A specific exchange dated February 9, 2016 between Natalia Molotkova and a customer discusses availability and booking of a 2-bedroom hotel in Park City. The document clarifies that service providers are independent contractors not authorized to act on behalf of American Express or the Concierge Company.

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🔑 Evidence Keywords
conciergebedroomcontractorbooking

📋 Key Excerpts6

PersonKeyword
Excerpt 1
All rights reserved EFTA00329304 When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("
Excerpt 2
**Concierge** Company").
Excerpt 3
In some cases, **Concierge** Company will provide you with certain information about the service provider(s) fulfilling your **concierge** service.

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