Epstein Index›Documents›EFTA00330010
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00330010: Booking, Concierge and Massage Appointment (DS9)

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This document is an American Express concierge service terms and conditions document explaining how the company uses third-party concierge contractors to provide booking services for cardmembers. It clarifies that most booking efforts are provided at no cost to cardmembers, though they remain responsible for service provider fees, and that service providers are independent contractors not employed by American Express or the concierge company.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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