Epstein Index›Documents›EFTA00331112
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00331112: Booking and Concierge (DS9)

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This document is American Express concierge service terms and conditions outlining how the company uses third-party concierge contractors to provide booking services for Card Members. It explains that most booking efforts are provided at no cost to the cardholder, though the cardholder remains responsible for service provider fees, and clarifies the independent contractor status of service providers.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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