Epstein Index›Documents›EFTA00331547
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00331547: Booking and Concierge (DS9)

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This document is an American Express concierge service terms and conditions document describing the company's use of third-party concierge service contractors for Card Member bookings. It states that most booking efforts are provided at no cost to cardholders, clarifies that service providers are independent contractors not authorized to act on behalf of American Express, and explains the cardholder's responsibility for service charges.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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