Epstein Index›Documents›EFTA00333838
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00333838: Booking, Concierge and Contractor (DS9)

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This document is an American Express concierge service policy document describing how the company uses third-party contractors to provide booking and concierge services to Card Members. It explains that cardholders are typically not charged for booking efforts performed by the Concierge Company and American Express, though cardholders remain responsible for service provider costs, and that service providers are independent contractors.

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🔑 Evidence Keywords
bookingconciergecontractorperform

📋 Key Excerpts6

PersonKeyword
Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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Source: U.S. Department of Justice

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