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💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00337327: Concierge and Overnight (DS9)

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This document contains American Express concierge service terms and conditions along with a customer service exchange dated 10/20/2015 at 03:12 PM regarding a travel cancellation. The customer message indicates that someone named Natasha had caught a cold and did not want to travel to London for a planned overnight trip. The excerpt includes standard concierge contractor liability language.

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🔑 Evidence Keywords
conciergeovernightbookingcontractor

📋 Key Excerpts4

PersonKeyword
Excerpt 1
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company
Excerpt 2
In some cases, **Concierge** Company will provide you with certain information about the service provider(s) fulfilling your **concierge** service.
Excerpt 3
Service providers are not employees or agents of **Concierge** Company or American Express, and are not authorized to act on behalf of **Concierge** Company or

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Source: U.S. Department of Justice

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