Epstein Index›Documents›EFTA00339507
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00339507: Booking, Concierge and Contractor (DS9)

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This document is an American Express concierge service policy statement explaining that concierge booking services are provided through a third-party contractor at no cost to cardmembers for most booking efforts. The policy clarifies that service providers are not employees or agents of the concierge company or American Express and are not authorized to act on their behalf.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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