Epstein File EFTA02042349: Charles, Booking and Concierge (DS10)
This document is an American Express terms of service excerpt describing how the company uses third-party concierge service contractors for Card Members' booking services. It explains that there is typically no cost for most booking efforts performed by the Concierge Company and American Express, though cardholders may be responsible for certain charges. The document clarifies that service providers are not employees or agents of either company and are not authorized to act on their behalf.
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