Epstein Index›Documents›EFTA02043493
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02043493: Booking, Concierge and Contractor (DS10)

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Document excerpt describing American Express concierge services available to Card Members, explaining that American Express uses third-party concierge service contractors to fulfill booking requests. The document clarifies that most booking efforts are provided at no cost to the cardholder, though the cardholder is responsible for authorized purchases and shipping charges, and that service providers are not employees or agents of American Express.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierg with
Excerpt 2
There is typically no cost to you for most **booking** efforts Con although you are responsible for any purchases and/or shipping charges you authorize.
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("Concierg with

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