Epstein Index›Documents›EFTA02046944
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02046944: Booking, Concierge and Contractor (DS10)

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This document is an American Express cardholder notice detailing the company's use of third-party concierge service contractors for booking services. It explains that concierge booking efforts are typically provided at no cost to cardholders, though cardholders remain responsible for certain charges, and describes the independent contractor status of service providers.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 3
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible

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