Epstein Index›Documents›EFTA02051364
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02051364: Concierge and Contractor (DS10)

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This document contains American Express concierge service terms and conditions describing how third-party concierge contractors are engaged to provide services to Card Members. The document outlines that American Express uses external concierge service providers and specifies that service providers are not employees or agents of American Express or the concierge company, and are not authorized to act on their behalf.

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🔑 Evidence Keywords
conciergecontractorbooking

📋 Key Excerpts4

PersonKeyword
Excerpt 1
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("Concierg Company
Excerpt 2
will provide you with certain information about the service provider(s) fulfilling your **concierge** service.
Excerpt 3
The actual decis by **Concierge** Company and/or American Express is the responsibility of each Card Member.

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Source: U.S. Department of Justice

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