Epstein Index›Documents›EFTA02052069
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02052069: Contractor and Perform (DS10)

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This document is an excerpt from American Express cardholder terms regarding concierge services. It explains that American Express uses a third-party concierge service contractor to book services for Card Members, and that while there is typically no cost for most booking efforts performed by the Concierge Company and American Express, the cardholder remains responsible for certain charges.

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Excerpt 1
All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service **contractor** ("Concierge Company
Excerpt 2
There is typically no cost to you for most booking efforts Concierge Company and American Express **perform** on your behalf, although you are responsible

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