Epstein File EFTA02054187: Booking, Concierge and Contractor (DS10)
This document outlines American Express concierge service policies for Card Members, detailing how the company partners with a third-party concierge service contractor to provide booking and service arrangements. The excerpt specifies that while there is typically no cost for booking efforts performed by the Concierge Company and American Express on behalf of cardholders, cardholders are responsible for any purchases. The document also notes that the Concierge Company may provide information about service providers fulfilling concierge services.
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