Epstein File EFTA02057126: Booking, Concierge and Contractor (DS10)
This document is an American Express terms of service excerpt describing how the company uses third-party concierge service contractors to book services for Card Members. The document explains that there is typically no cost for most booking efforts performed by the Concierge Company and American Express on behalf of cardholders, though cardholders remain responsible for certain charges. It clarifies that service providers fulfilling concierge services are not employees or agents of the Concierge Company or American Express and are not authorized to act on their behalf.
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