Epstein Index›Documents›EFTA02057175
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02057175: Booking, Concierge and Contractor (DS10)

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This document contains correspondence and terms regarding concierge booking services, including a request to book the Mandarin Marrakech hotel for March 18-21 check-in/check-out using an outstanding credit. It describes American Express's use of third-party concierge service contractors (identified as EFTA_R1_00599775) to perform booking services for cardmembers, typically at no cost to the cardholder.

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Excerpt 1
:) Can you please look in to **booking** the Mandarin Marrakech with our credit we have outstanding for March 18 check in . check out March 21 same room as
Excerpt 2
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor EFTA_R1_00599775
Excerpt 3
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible

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