Epstein Index›Documents›EFTA02061477
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02061477: Booking, Concierge and Contractor (DS10)

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American Express Centurion Card concierge service terms and conditions document explaining that the company uses third-party concierge contractors to book services for cardmembers, typically at no cost to the cardholder, though the cardholder remains responsible for service provider fees. The document clarifies that service providers are not employees or agents of American Express.

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🔑 Evidence Keywords
bookingconciergecontractorvoicemailiPhoneperform

📋 Key Excerpts8

PersonKeyword
Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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Source: U.S. Department of Justice

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