Epstein File EFTA02104298: Driver and Professional (DS10)

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💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02104298: Driver and Professional (DS10)

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Technical support email correspondence dated June 5, 2014, from James at Need Mac Help Inc. discussing printer driver installation and troubleshooting for a computer system, including recommendations to delete existing printers and install new drivers from scratch.

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🔑 Evidence Keywords

driver professional

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Excerpt 1

Scott seemed to use a generic print **driver** to give the Black& White option, so I'd expect that one to work if not the other.

Excerpt 2

The fix for this is to delete the existing printers and install a new **driver** & set up from scratch.

Excerpt 3

James Ce Certified Support **Professional** 10.6 Need Mac Help Inc http://needmachelp.com Serving NYC since 1993 On Jun 5, 2014, at 12:04 PM wrote: Hi James