Epstein Index›Documents›EFTA02193799
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02193799: Booking, Concierge and Contractor (DS10)

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This document is an American Express concierge service policy document explaining the terms under which the company uses third-party contractors to provide booking and concierge services to Card Members. It clarifies that service providers are independent contractors not employed by or authorized to act on behalf of American Express or the Concierge Company, and that cardholders are responsible for associated costs.

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🔑 Evidence Keywords
bookingconciergecontractorperform

📋 Key Excerpts6

PersonKeyword
Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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Source: U.S. Department of Justice

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